Data Protection

Privacy Policy

How we collect, use, and protect your information

Last Updated: 02 June 2026 | Effective Date: 04 June 2026

At FinEdgeAcademy ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or access our educational services. Please read this policy carefully. By using our Platform, you consent to the data practices described herein.

1. Information We Collect

We collect several types of information from and about users of our Platform:

  • Personal Information: Name, email address, phone number, billing address, payment information, and student ID.
  • Account Information: Username, password, profile picture, and preferences.
  • Usage Data: Course progress, test scores, time spent on modules, login history, and IP address.
  • Device Information: Browser type, operating system, device type, and mobile network information.
  • Communications: Records of your correspondence with our support team.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our educational services.
  • To process your transactions and send purchase confirmations.
  • To track your learning progress and provide personalized recommendations.
  • To communicate with you about updates, promotions, and support.
  • To improve our Platform, develop new features, and analyze usage patterns.
  • To prevent fraud, protect the security of our Platform, and comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for basic Platform functionality (login, shopping cart).
  • Performance Cookies: Help us understand how users interact with our Platform.
  • Functional Cookies: Remember your preferences and settings.
  • Marketing Cookies: Used to deliver relevant advertisements.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our Platform.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us with payment processing, email delivery, hosting, and analytics.
  • Legal Requirements: When required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you have given us explicit permission to share your information.
Payment Processing: All payment transactions are processed through PCI-DSS compliant payment gateways. We do not store complete credit card details on our servers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • 256-bit SSL encryption for data transmission.
  • Regular security audits and vulnerability assessments.
  • Access controls and authentication protocols for employees.
  • Secure storage of passwords using hashing algorithms.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Typically, course access records are retained for 5 years after account closure.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications via the "unsubscribe" link in emails.
  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at privacy@finedgeacademy.com. We will respond within 30 days.

8. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Third-Party Links

Our Platform may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically. Material changes will be notified via email or through a prominent notice on our Platform.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer:

  • Email: contact@finedgeacademy.com
  • Phone: +91 93928 52414
  • Address: Narayana Nivas, H:No-11-3-214, Road no#7, Venkateswara Colony, Saroornagar, Hyderabad 500035, TELANGANA INDIA
By using FinEdgeAcademy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.
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